MAGIC JACK - LIMITATIONS and Shortcomings, or is it a scam or ripoff?
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When I first saw MagicJack advertised on TV, it seemed like the greatest thing in telephone communication since the Ma Bell monopoly breakup.I immediately went to their website to see if this was for real.Anxious to sign up, I read all the information on their website.I determined that while this may work for some people, it would definitely not work for others.Therefore I think everyone should be aware of some of the Magic Jack limitations, which I have found.

You must add these exceptions if using a popup blocker:
my.magicjack.com
service.liveperson.net

You must also add these to your browser security “Warn me when sites try to install add-ons.”
my.magicjack.com
reg.talk4free.com

Magic Jack takes up so much space that you cannot use any adjacent USB ports.

Magic Jack is easy to install but impossible to get it to work without assistance from tech support.
Your Magic Jack will not work until you register it.There are no instructions to tell you this fact, and there are no instructions to tell you how to register.Figure on at least an hour with a live chat person at magicjack.com.You will spend a lot of time on hold, as your chat person will likely be assisting multiple persons simultaneously.

*67 will not function.

You must dial an area code to make all outgoing calls; no more using only 7 numbers for local calls.

Computer must be ON to receive calls.If computer is off, callers can only leave voice mail.

You cannot use your existing phone number.So if you already have your phone number on business cards, ads, magnetic car signs, web pages, baseball caps, refrigerator magnets, pens, and other promotional material, you will have to change your number on everything you can and buy new business cards etc.However, MajicJack says this feature will be available in the future for additional fee.

MagicJack will only work with Windows 7, Windows XP or Vista.So if you have Win98 or 2000 or some other operating system, you are forced to install a new operating system on your computer whether or not you like or can afford Windows 7, XP, or Vista.

MagicJack will cause the screen saver and/or the monitor shutdown timer to not function in Windows 7.Your monitor will not shut off unless you manually turn it off.Your screen saver may not work.Your power management features will not work unless you unplug Magicjack.

You must have broadband, high-speed internet, cable internet, DSL, Wi-Fi or Wi-Max.MagicJack does not work over Dial-up or satellite internet. This means that unless you bring your own Wi-Fi connection with you, you will not be able to use it in most motels when travelling, or if you are in an area where only dial-up and satellite are available.However, the big hotels do usually have broadband for an extra fee.Some hotels or motels may block or restrict the connection however.

NOTE: MagicJack voicemail is set to 4 (four) rings by default. The ring count may not be changed at this time.

NOTE: You might have to use a powered USB hub if several phones are used, in order to generate more power from the USB port.

Fax may or may not work, or it may work sometimes.We do not officially support using faxing with magicJack.

Please try the following steps to use magicJack with your fax (contact your fax manufacturer for details): 

  1. Turn off error correction on your fax machine or program 
  2. Set the fax machine or program to use the slowest speed available 
  3. Increase the speed, checking at each speed that faxes work 
To use a magicJack, you MUST have the following:
  1. A computer with an available USB port; AND 
  2. Any computer with Windows XP, Windows Vista, Windows 7 or Intel-based Apple MAC operating system; AND 
  3. One of the following: Broadband, High-Speed Internet, Cable Internet, DSL, WiFi, Wireless, or Wi-Max; AND 
  4. Your present corded telephone or cordless telephone system (you can also use a headset or your computer's microphone and speakers)
Free voicemail is included in your magicJack purchase. 
You may access your voicemail by telephone and through your email.

To Set-Up Your Voicemail:

  1. Install and register your magicJack 
  2. From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number 
OR
Click the "VMAIL" button on your softphone (the phone displayed on your computer screen). 

    3.   When you hear an automated voice message, press the * (star) key. 

    4.  When prompted, dial the default password 1234 on your telephone or softphone. 

    5.  To change your password and setup your personalized voice greetings, press the "0" (zero) key.

NOTE: Make sure you change your password to ensure your privacy

To Access Your Voicemail by Telephone or Softphone:

  1. Dial your ten-digit magicJack telephone number from any telephone, including the telephone connected to your magicJack 
OR
Click the "VMAIL" button on your softphone (the phone displayed on your computer screen). 

    2.   When you hear an automated voice message, press the * (star) key. 

    3.   When prompted, dial or input your personal password on your telephone or softphone to access your voicemail and make any changes.

To Access Your Voicemail by Email:

magicjack will send a notification email every time a new voicemail message arrives and will attach the actual message to the email as a .wav file. 

Most of the popular media player formats are supported. 
NOTE: Make sure that your voicemails being delivered to your email account are not being sent to your SPAM file. You can unblock the magicJack email address in your email system; AOL, Outlook, Eudora, gmail, etc.

You may not disable the voicemail to email function at this time.

DISCLAIMER:  Although the webmaster may check for accuracy, the views and comments expressed here belong to each individual and do not neccessarily represent an endorsement by the webmaster or this website.  Comments may be proofread and corrected for spelling and grammar, and if necessary may be corrected to make them readable.  Otherwise, they are unedited except for removal of private identity information.



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